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1
We reach out to every resident
By mail, email, text, phone, and door to door, on behalf of your local government. For some that’s a monthly email; for others, no contact at all.
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Residents choose how they hear from you
How often, which topics, and which channels. They can change it or opt out anytime.
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When you need input, we send the poll
Only to residents who follow that topic and want to take part right now, on the channel they picked.
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4
We turn the responses into a report
1–2 weeks Ready for a council packet or a public meeting.
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Project updates go in the next message
So residents who answered see where their input went.
Resident engagement for local governments
Stay in touch with every resident
CitizenLoop reaches residents by mail, email, text, phone, and door to door on behalf of your local government, and each person decides how much of that they want. For one household it’s a monthly email; for the neighbor next door, it might be nothing at all.
- By mail
- By text
- By email
- By phone
For the people who answer to residents
CitizenLoop is for local government staff who need to know what residents think, in time to act on it. We run the outreach, and you get the answer.
Role
What they get
A question they might ask
City and county managers
Know where residents stand before a project goes to council.
Do residents support a new recreation center?
Department heads
Parks, public works, planning, and transit can ask about one project and get a clear answer in 1–2 weeks.
Which street repairs should come first?
Communications teams
Reach every household on the channel it picked. We send the mail, email, and texts, make the calls, and knock on doors.
How do you want to hear about road closures?
Mayors and council members
Bring resident input to the meeting, in a report that is ready for the council packet.
What should next year’s budget do first?
A good relationship looks different at every address
Each resident sets contact preferences: how often, about what, and on which channels. Pick a house on Elm St, or change the settings yourself.
What this resident gets in a year
Resident feedback on your next project, ready in 1–2 weeks
Here’s the loop, step by step, from the first message to the project update.
Start with one question
We’ll show you what a first poll would look like for your local government.
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1
Talk with our sales team
Tell us about your local government and the project you need input on.
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2
Pick your first question
We draft the poll. You see it and approve it before anything goes out.
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3
We reach your residents
By mail, email, text, phone, and door to door. Only residents who want it get the poll.
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4
You get the report
In 1–2 weeks, ready for a council packet or a public meeting.
Every engagement includes
- Outreach to every resident by mail, email, text, phone, and door to door
- Resident settings for how often, which topics, and which channels
- Opt-out at any time, for every resident
- Polls sent only to residents who want them
- A report ready for council
- A project update back to the residents who answered